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Privacy Policy

Privacy Policy
Effective Date: 1/1/2026

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This Privacy Policy describes how JW Industries, doing business as Shine Works, JW Industries, and Westrick Works (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information.

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By using our website, services, or communicating with us (including via text message), you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

  • Personal Information

  • Name

  • Phone number

  • Email address

  • Physical address

  • Service-related details you voluntarily provide

  • Communication Data

  • Text messages (SMS/MMS)

  • Emails

  • Phone call records (not recordings unless explicitly stated)

  • Website Information

  • IP address

  • Browser type

  • Pages visited

  • Time and date of visits

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2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Communicate with you about scheduling, updates, estimates, or support

  • Send transactional or service-related text messages

  • Improve our operations and customer experience

  • Comply with legal and regulatory requirements

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3. Text Message (SMS) Opt-In Policy

By providing your mobile phone number and opting in, you consent to receive text messages from JW Industries DBA Shine Works, JW Industries, and Westrick Works.

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Text messages may include:

  • Appointment confirmations or reminders

  • Service updates

  • Estimates or invoices

  • Customer support communication

  • Important SMS Details

  • Message frequency may vary

  • Message and data rates may apply

  • Consent is not a condition of purchase

  • Opt-Out Instructions

 

You may opt out at any time by replying STOP to any text message.

For help, reply HELP or contact us directly.

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4. Information Sharing

We do not sell, rent, or trade your personal information.

 

We may share information only with:

  • Service providers who assist in business operations (e.g., scheduling, payment processing)

  • Legal authorities when required by law

  • All third parties are required to protect your information.

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5. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or mobile networks is 100% secure.

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6. Your Rights & Choices

You may:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

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To exercise these rights, contact us using the information below.

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7. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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8. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

 

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact us at:

JW Industries

DBA: Shine Works, JW Industries, Westrick Works

📧 Email: yehudi@westrickworks.com

📞 Phone: 239-266-8085

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